Is Jackpot City Casino Trustworthy?

jackpotcity online casino australia
10 Giros grátis + dobre seu 1º depósito até R$500


  • Live chat
  • Exclusive bonus wheel feature
  • Numerous live games are available.
  • Excellent Payment Methods

Is Jackpot City Casino trustworthy?

One of the prevalent ponderings that nudge most folks when they're on the hunt for an online casino to splash their cash and kick-start their gaming adventure, is this. After all, there's not just the time element to consider, but the financial aspect is equally pivotal. It's not solely about the stash they've poured in, but any winnings they may be able to cash out.

Reviewing Jackpot City's page on the Australian equivalent of Reclame Aqui, a nationally respected platform for company evaluations and complaints, we find it's a predominantly smooth sailing experience for most users. With only two minor grievances lodged on the site, it's quite clear that the vast majority of customers have had little to quibble about. The complaints we did stumble upon involved two deposits that took a bit longer than expected to be credited - an issue that recurrently pops up and is often not the fault of the casino itself.

While Jackpot City may be a global player, we felt the urge to scour through its reputation on Trust Pilot, a platform where customers across the globe can share their heartfelt thoughts. The site's rating might not be the cream of the crop, but it's important to remember that most grievances sprouted from players who lost their funds in the game. It's a common sob story in the online gaming world, as winnings are never set in stone and are left to lady luck.

From our experiences with the platform, we've found that deposits were swiftly processed and credited. The bonuses were also available, though it's crucial to pay close attention to their requirements, as this could potentially lead to delays when you're withdrawing funds. Apart from this minor hitch, everything else worked like a well-oiled machine.

Jackpot City Australia brings to you an enchanting experience of a real-life casino, entirely in English and accessible from any device. Right from the get-go, it's as if you've stumbled upon a kingdom of fortune games, nestled in the bustling heart of Las Vegas.

Established way back in the day, in 1998 to be precise, the solid history of Jackpot City Casino isn't the sole sign that it's a totally trustworthy place to have a flutter. This online casino is properly regulated and holds a valid licence, not from the Kahnawake Gaming Commission, but from its Australian equivalent. On top of that, it proudly sports the eCOGRA seal of approval – an absolute must-have when it comes to safety and security.

With all of this in mind, there's a world to explore at Jackpot City Casino, from its thrilling promotions to its heart-stopping bonuses. Unique offers come along nearly every day, not to mention the renowned welcome bonus for your initial four deposits. With these goodies in hand, you can multiply your bets on pokies, video poker and so much more, only in Australia. Keep in mind that the bonus offers are always up-to-date, never missing a beat to give you the best gaming experience.


Jackpot City Rewards and Special Offers


Once you've gotten a taste of what Jackpot City has to offer, let's delve deeper into the exciting world of its casino bonuses tailored for new players. This platform stands out amongst the crowd, being one of the few that presents a thrilling bonus wheel. With a simple click, you can win random prizes, sparking a rush of adrenaline. For instance, Jackpot City could surprise you with free spins, which are nothing less than complimentary turns on the slot machines. The joy of potentially striking gold without any risk is an enticing prospect for any gaming enthusiast Down Under.

Of course, it's a fabulous deal when you get a warm welcome promotion of 100% on your first four deposits. All in all, players can receive up to AUD 8,000, which is best enjoyed by indulging in a bit of pokie action. However, do bear in mind that NetEnt pokie games are an exception, contributing only 50% towards the requirement. It's like a heartwarming gift to kick off your gaming journey!

The term 'rolling', as it's often called, refers to the number of times you have to bet the value that you received as a bonus. Taking Jackpot City's bonus as an example, they ask you to bet a total of 70 times. Also, keep in mind that you should deposit at least AUD50 to win, for each deposit, up to AUD2,000 in credit balance. This requirement, while it seems a bit daunting, is a thrilling part of the game; it adds an exciting layer of strategy and makes the reward all the sweeter when you hit those wins. So go ahead, take that plunge and you might just see your fortune swell!

As for the deals, every time a player steps onto the site, they are promptly informed about which game is being spotlighted. Just like the bonus wheel, it's a delightful surprise and showers exclusive offers on the best players.

In summary, here's what you can potentially win at Jackpot City Casino:

  • Welcome Bonus: Receive 100% up to R$2,000 on your initial four deposits, best utilized on slot games. The Minimum Deposit is R$50.
  • Bonus Wheel: An exclusive promotion from the website with no deposit bonuses at Jackpot City, complimentary spins, and loyalty points.
  • Daily Deal: A new game with bonuses for the player each day.

Fidelity program

In addition to the amazing deals already mentioned, JackpotCity adds an extra touch of exclusivity with a loyalty program of six tiers. Wagering on certain games garners more points than others, which can be swapped for credits, helping you climb the ranks in the following order:

  • Bronze
  • Talk (Silver)
  • Gold
  • Platinum (Platinum)
  • Diamante (Diamond)
  • Private

Just from their initial deposit, users get their first taste of sweet victory, gaining a cool 2,500 points. As they climb the ranks, exclusive games shower them with additional bonuses, ranging from a generous 25% to a whopping 120%. Each level ascended unveils more of these delightful rewards, making the journey as exciting as the destination. So why wait? Dive in and brace yourselves for a thrilling adventure packed with enticing rewards.

For every 5,000 points you amass, you're entitled to claim 5 credits. It's essential to note that the redemption process is a breeze, effortlessly done through the "Loyalty" section in the main menu. If you're keen on racking up points at a quicker pace, the slot games are your best bet.

Only truly exceptional players, who receive an invitation of honour, reach the Privé level. It's a fresh and exciting innovation among the online casinos in Australia.

TipsTips and Recommendations

  • Always check the wagering requirement (rollover) of a new promotion and ready your betting money before accepting it.
  • Don't miss spinning your promotions wheel, as you could win free spins and no-deposit credits.
  • Betting on slot machines earns more loyalty points, invest in them.
  • If you wish to withdraw, do it prior to accepting the next offer.
jackpotcity online casino australia
10 Giros grátis + dobre seu 1º depósito até R$500

User Experience at Jackpotcity Casino

Stepping foot into the virtual world of Jackpotcity Casino, you're immediately swept up in an atmosphere reminiscent of a thrilling night of gaming, albeit with a somewhat retro aesthetic. True to the style of the company behind Jackpotcity Casino, the initial page serves purely as an introduction and you'll need to sign up to unlock the doors to the casino and its array of games. The graphics may hark back to a bygone era, but don't let that fool you. The excitement is as real as it gets, and bonuses are updated regularly to keep the adrenaline rushing. So come on in, Australia, and let's play.

Once you've set up an account, you'll immediately notice a dramatic enhancement in the gaming atmosphere. With over 800 options to choose from, including pokies and table games all powered by Microgaming, you're spoilt for choice whether you're eager to invest real cash or just fancy a free play. A single click and you're in without delay - a promising sign indeed!

As gamers blissfully traverse through the games, they still enjoy the convenience of accessing other sections of the website, like payment methods and support. Besides sieving them by category, they can joyfully explore the cream of the crop games and even those that have slipped through the cracks, while also having the lovely option to add them to their personal favourites.

Hence, while it would be fabulous if JackpotCity Casino could transform the landing page into an interactive one right from the get-go, the gaming experience still remains top-notch for the players.

JackpotCity Casino Mobile Experience

Unlike its sibling sites, such as Spin Casino, JackpotCity Casino stands out with its very own mobile app. They extend a warm invitation to download the APK for Android directly from their website. And for the Apple enthusiasts, they've got a special spot in the App Store just for you to grab their iOS app. Each version runs smoothly, offering you a golden ticket to their entire suite of casino games.

On the flip side, it's also entirely feasible to have a flutter at JackpotCity Casino using the browser on any mobile device, including those with Windows Phone. Hence, we can confidently conclude that the mobile user experience at JackpotCity Casino is genuinely top-notch.

Registration and Deposit and Withdrawal Methods at JackpotCity Casino


Now that we've got all the tantalising deals offered by Jackpot City Australia etched in our minds, there's no time like the present to set up an account. You'll find the sign-up button easily noticeable and all the fields are written in clear-as-day English. So, why not dive right in? Let's get this exciting journey started!

Initial registration at Jackpot City

First off, it's essential to select the access details you'll be using at the casino. Following this, you'll establish your personal information, such as your name and address. Don't overlook selecting the Australian Dollar (AUD) as your currency of choice, and determine if you're keen to accept the bonus right away. That's all there is to it, mate!

How to validate your account?

  • Sign in to your account and navigate to the "Profile".
  • Click on "Upload Documents".
  • One will need to forward an identity document (passport, ID, or driver's license) and a proof of address (public service bill or bank statement).
  • Under "Search", choose files with a maximum size of 10MB in png, gif, pdf, or tiff format.
  • Click "Submit" and wait for approval.

Your Payment Options at JackpotCity Casino

Payment options are the lifeblood of real money wagering, letting you deposit funds for betting and withdraw your eagerly awaited winnings. So, we need to be in the know about the quickest and most practical methods. We've distilled everything that the Jackpot City Casino site has to offer after you've logged in, saving our Aussie players both time and patience.

Method Deposit Withdraw Minimum Deposit Maximum Deposit Fees Processing time
Bank slip Sim No R$ 1 R$ 25.000 No 24 – 72 hours
AstroPay Card Sim No R$ 1 R$ 25.000 No Uninformed
Credit cards Sim No R$ 1 R$ 25.000 No Uninformed
Debit Cards Sim No R$ 1 R$ 25.000 No Uninformed
EcoPayz Sim Sim R$ 1 R$ 25.000 No Uninformed
innovation Sim Sim R$ 1 R$ 25.000 No Uninformed
MuchBetter Sim Sim R$ 1 R$ 25.000 No Uninformed
NetEller Sim Sim R$ 1 R$ 25.000 No Uninformed
Pay4Fun Sim Sim R$ 1 R$ 25.000 No Uninformed
Skrill Sim Sim R$ 1 R$ 25.000 No Uninformed
Bank transfer Sim Sim R$ 1 R$ 25.000 No Uninformed
PIX Sim Sim R$ 1 R$25.000 No Uninformed
VCreditos Sim Sim R$ 1 R$25.000 No Uninformed
eZeeWallet Sim Sim R$ 1 R$ 25.000 No Uninformed

Since the website itself doesn't provide specific timelines for processing, it's best to stick to the general guidelines for each option. You'll find that credit cards are usually instantaneous, while bank transfers can take a wee bit of time, perhaps a few short hours. As for the rest, they're digital wallets and can either be instant or take up to four hours, max. Remember, we're in the era of technology where convenience is key, so let's use it to our advantage, shall we, Australia? And don't forget to keep a keen eye on those bonuses, they're updated frequently!

Helpful tips regarding payments

  • It's typical for casinos to request identity verification documents, so have them ready.
  • It's evident that Jackpot City Casino is reliable, and it's crucial to understand that all accepted establishments are as well.
  • While the website doesn't impose fees, each card issuer, bank, or site may have its own regulations.
  • Remember that your first four deposits qualify for bonuses.
  • Before wagering what you've deposited, try the free version of your favorite games.

Online Casino Games at Jackpot City Casino


With an account all set up and familiar with the ways to deposit and withdraw cash from JackpotCity, it's time to explore their casino games. They offer a wide selection of over 500 titles, including live matches and pokies with free spins. The website particularly emphasises their jackpot games, with millions in accumulated prizes up for grabs. So, why not dive in and test your luck, mate? It's an exhilarating rush filled with anticipation and excitement, and who knows, you might just hit the jackpot and walk away with a hefty Aussie dollar prize!

Only after signing in to Jackpot City Casino can you kick off your gaming adventure. Lucky for you, there's no need to dip into your wallet straight away, as all the headline solo games come with a 'Demo' version. You can play these for free and trial them for as long as you need. How good is that! Get a feel for the games without a single penny spent. Just remember, once you're ready to step up the stakes, the real excitement begins.

With a simple click on the top menu, you'll find yourself diving into an ocean of diverse categories. Navigating through these should be as easy as a walk in the park. If you find something that tickles your fancy, you have the option to earmark a few titles. This way, they'll be at your fingertips anytime you want, ready to brighten your day with some fun.

Online Casino Games:

  • Slot machines: The darlings of promotions, these are also the ones that yield the most loyalty points. You can find everything from the classics to the latest releases.
  • Jackpot: there are over 10 distinct games featuring hefty cumulative awards that continue to grow. Mega Moolah stands out for its overall value.
  • Jackpot City Bingo: Although the website lacks a dedicated bingo section, there are various standalone games available. video bingo Located on the search tool, we recommend Bingo Bonanza.
  • Live games: Almost 30 varied real-time options offered by reliable and high-quality producers. From Live Roulette to Live Blackjack, several rooms are available.
  • Table games: scores of variations of blackjack, online roulette, and poker never let any gambler down. The more traditional ones may enjoy Microgaming's Classic Blackjack.
  • Video Poker A fusion of slot machines with the well-known poker, in a game of sequences with various alterations. For instance, the classic Bonus Poker, with buttons in Portuguese.

What are the Best Casino Games?

At JackpotCity Casino, the most adored games are 9 Masks of Fire, Noble Sky, and Zeus: Ancient Fortunes - all three, absolutely riveting pokies. Even after being around for quite a stretch on the online casino platform, they haven't lost any of their shine or appeal, standing their ground against even the freshest of releases.

Alongside these pokies, roulette and blackjack games are the most popular table genres among players down under. Their popularity is partially due to their fantastic gameplay, and also because they offer an excellent return to player (RTP) for the simplest bets.

To wager real money or play for free at JackpotCity Casino?

As we've seen, soon after signing up and logging into Jackpot City with your account, the main games on the site are unlocked for free. The exception being some Jackpots and the live casino. With all that you can test at no cost, you'll notice the word “Demo”.

Taking a spin on the demo version doesn't put any restrictions on your gameplay, particularly when it comes to Jackpot City's bingo games. It's completely free, an absolute no-brainer, but also remember, you can't win any real cash. Moreover, it's worth noting that any wagers you place won't count towards meeting bonus requirements. Be sure to remember this, because we want your gaming experience to be as enjoyable as possible!

For this reason, once you've eagerly accepted an offer, or if you're simply keen on boosting your winnings, you must play in the usual manner. In this instance, the minimum and maximum betting rules of each game apply, not to mention the terms of the selected promotion. You see, in the heart of the gameplay, it's the thrill of the chase that really matters. And remember, these are your winnings we're talking about here, so play wisely, Australia!

The Game Developers

Every top-notch casino needs to pack their portfolio with high-quality games, and for that, they need to source them from developers and providers with sterling reputations. This not only ensures that the system is well-crafted but also provides the assurance that it has been rigorously audited and is free from any dodgy dealings.

Jackpot City's vibrant selection of games includes masterpieces from industry giants such as NetEnt, Playtech, and Microgaming. Plus, the thrill of live games is brought to you by none other than the widely respected and globally renowned bigwigs - Evolution Gaming and Ezugi. With such reputable brands in the mix, there's absolutely no cause for worry, mate! Delve into the gaming world with complete peace of mind knowing you're in safe and reliable hands.

Mobile Version and Application of Jackpot City


While there's no dedicated Jackpot City App, rest assured, the site's been cleverly designed to work flawlessly on mobile devices. So there's no need to go searching for a Jackpot City Casino download. Simply head to the same web address you'd use on your desktop. It doesn't matter if you're an Apple aficionado or an Android enthusiast, there's no mobile app required to enjoy this casino.

Security, Licensing, and Regulation of JackpotCity Casino


Now, we are well-versed with the ins and outs, the bells and whistles of Jackpot City Australia. Let's now delve into the most crucial aspects, the ones that help us determine the reliability and trustworthiness of Jackpot City Casino.

When it comes to the question of safety, there's nothing more reassuring than knowing that our own personal and financial details will never see the light of day or find themselves in a sold-out auction. With a rock-solid reputation built over more than two decades, this platform has not just adapted, but it's also done its bit to keep up with the times by offering secure payment methods and SSL encryption. This means that not a single shred of information is left exposed to prying third-party eyes, and always remains under the cloak of invisibility.

The website takes pride in its previously granted licence from the MGA (Malta Gaming Authority) but currently flaunts its licensing from the Kahnawake Gaming Commission. This means we are dealing with a business that operates legitimately in this industry.

Not only does the thorough regulation by the commission ensure its compliance at all times, but the casino also holds an impressive certification achieved through rigorous auditing. This showcases their dedication to providing a safe and secure gaming atmosphere, giving punters across Australia the peace of mind to enjoy their favourite games without the worry of any non-compliance. This bonus of secure gambling is always up to date, mirroring the ever-evolving gaming industry.

Audit and Inspection

Having a financial audit is absolutely critical to ensuring that a website isn't being sneaky or fudging the numbers. The initial step is to dish up games from top-quality providers, which the casino is already nailing. Alongside this, the eCOGRA agency, which is the top dog when it comes to auditing casinos worldwide, gives the JC Casino its stamp of approval as a safe environment. This means that their games are thoroughly checked over, which is absolutely vital when you're playing in a casino with hard-earned Australian dollars.

Complaints and Feedback about JackpotCity Casino

At JackpotCity Casino, just like other international online casinos, there seems to be an underestimation of the value of customer feedback platforms. Unfortunately, they don't seem to respond to the grievances posted there. Thankfully, such grievances are few and far between, lending credibility to the reliability of the site.

On the flip side, the word on the web from international users isn't all sunshine and rainbows, with a fair few grumblings about tardy payments. Whilst there's a sprinkle of positive reviews, they're definitely in the minority. It's a given that disgruntled users are often louder in their criticism, but we can't just brush off these feedbacks. It's crucial to listen to the voices of our users in Australia, keeping our bonus information up-to-date and ensuring a smooth, fast payment process.

So, as always, it's wise to tread lightly when dealing with websites that have amassed a significant number of complaints. It doesn't hurt to be a bit sceptical, particularly when your hard-earned Aussie dollars are potentially on the line. Remember, it's all about protecting your interests!

Company Profile

Company: Baytree Interactive Ltd

Year of release: 1999

E-mail: info@baytree

Location: Kingsway House's Ground Floor, Havilland Street, St Peter Port, Guernsey.

JackpotCity Casino's Support and Service


Getting to know more about the bodies that govern our casinos, it's crucial to understand how they tackle issues and queries. After all, they should ideally be ready and willing to lend us a hand when we need it. The website features an extensive FAQ section to help answer your burning questions, along with an email address and live chat feature for more direct assistance.

  • Help Center: It enables the player to try and solve their queries with readily available answers, in Portuguese.
  • Email Contact: You can leave a message through the "Submit a Query" form, found in the "Help" section, accessible from the profile.
  • Live chat: Highly recommended option, verified by us with immediate response. Customer service is available in Portuguese, 24 hours a day.

While it's not the perfect haven, the casino certainly assures a sterling service. We had our uncertainties addressed swiftly in the chat, which was a delightful surprise. Thus, it thoroughly deserves a splendid rating.



Whether you're keen to have a crack at Jackpot City Casino for free or fancy a real punt, the site is teeming with hundreds of diverse games, all free from any skulduggery. Thanks to its bonus wheel and daily promotions, players can frequently scoop up bonus credits and complimentary spins. In the meantime, they're stacking up loyalty points. If any questions or doubts bubble up, they can tap into the site's top-notch support. It's definitely worth taking it for a spin.

  • Live support
  • Daily Rewards and Special Offers
  • Lots of slot machines
  • Accepts bank slip
  • Automated Translation Chat USA
  • Requirement for substantial bonus
  • You need to register to play for free.
  • Variedade de jogos
  • Bônus e Promoções
  • Métodos de Pagamento
  • Site mobile & app
  • Atendimento ao Cliente
  • Segurança, confiança e proteção
Total score

Frequently Asked Questions

Can I play the same games on my mobile or tablet?

Absolutely! Casino games, whether you're going for the free version or ready to place real wagers, are just a few taps away. This seamless accessibility, whether you're chilling at home in your favourite comfy chair or out and about, ensures a thrilling burst of entertainment whenever you fancy a flutter. And remember, the fun goes beyond the usual; there's always a chance to scoop up some smashing bonuses to amplify your Aussie gaming experience. So, embrace the thrill and join the adventure, because in Australia, every spin, every roll of the dice, and every card drawn, offers an opportunity to turn your day around.

And if I want to deposit or withdraw using my mobile device?

Navigate to the top menu and perform the same process as you would on your computer.

Do I need to download something?

As we've previously pointed out, there isn't a free app to download. Simply access the casino through your preferred browser, without the need to download anything. In Australia, the thrill of the game and the potential to win big is right at your fingertips - no unnecessary downloads, just pure, unadulterated fun! So, go ahead, immerse yourself in the pulsating world of online gaming. Remember, the adventure, the excitement, and the opportunity for incredible bonuses - it's all waiting for you, available at the simple click of a button. Choose your favourite browser and dive into the exhilarating casino experience.

How to withdraw the earnings?

Make your way to the "Bank", click on "Withdraw" and set the total balance you wish to draw out. You'll need to have verified your account and have at least $50 AUD available. Please ensure that you keep your account details up to date to enjoy seamless transactions. Remember, in the land down under, we believe in fair dinkum deals and complete transparency.

Is Jackpot City trustworthy?

With a rich history that spans over a decade and licences granted by the world's leading gaming authorities, there's no questioning the trustworthiness of Jackpot City.

How long does it take for withdrawals to be paid out?

Following the verification of your account, which can take up to a good old 48 hours, the processing time for your transaction will hinge on the payment method you've selected. You'll find that some payment methods are as quick as a kangaroo, providing an almost instant turnaround. Don't forget to make your choice wisely!

Lucas, with a heart deeply rooted in the world of online casinos, blossomed into an analyst of gaming and casino websites as naturally as a tree grows towards the sun. His journey started as a writer and translator before he discovered the thrilling universe of online slots and games like roulette that he could enjoy right from the comfort of his living room. His expertise lies in identifying trustworthy platforms, reinforcing the safety and joy of home-based gaming. [email protected]