Casiplay Casino Welcome Package: Up to £100 + 100 Bonus Spins

General information:

When there are so many online casinos available these days, why choose Casiplay? Well, this is a casino that’s all about going beyond just offering a few online games and instead providing a really good overall experience for players. In fact, when you visit the site the first thing you’re met with is a message that says “Loading new experience…”. They could have just said “loading” or “loading slot games” or something quite generic; instead, they focus right away on this concept of giving you a new experience and this really epitomises the spirit of Casiplay.

The game selection here is great, there’s a live casino section of the website and there’s a VIP Club too. This is nice as it allows you to get more than just the standard package if you want to step your iGaming up a bit. Please gamble responsibly.

Apart from all that, the website as a whole looks and feels good with a lively atmosphere created by the dynamic design.  Just scrolling up and down the homepage, you feel some excitement created by the moving images and the various characters that make up the Casiplay world. There’s the chat feature too which is handy for all your questions and to give you support.

Games available:

The games are obviously one of the most important considerations when you’re thinking about joining an online casino. It’s crucial to know whether or not they will suit you and your style of play.

The video slots section seems to go on forever—perfect for a discerning gamer. There are titles such as Wolf Legend, Frozen Queen, Phoenix Reborn and Crazy Cows to name but a few. In the Classic section, you’ll again find a huge choice including Pets Go Wild, The Nutcracker, Spin Dizzy and Rio Fever for that exotic touch.

Meanwhile, in Casino Games, you’ve got European Roulette, Solo, Baccarat, Dream Catcher… pretty much everything you’d expect and more. And finally, in the scratchcards section, there are over 20 titles to choose from, including Power Cash, Casino Riches and Pyramid.  Then, of course, there’s also the live casino which we’ll cover further down in this review.

VIP/Loyalty Programme:

Casiplay has an extensive VIP Club that’s designed specially to reward your loyalty as a player. (This goes back to what we said at the beginning about the focus of Casiplay being the overall player experience and not just the games.)

With the VIP Club, you get exclusive perks and a personal account manager. It’s broken up into sections, so you start with the VIP Bronze Count then the VIP Silver Duke and then the VIP Golden Prince. With each tier you go up you get better perks such as fast cash out and free play on Sunday—the higher you are, the more free games you get. That’s just the start though because beyond Gold there’s also VIP Platinum King, VIP Premium Emperor and VIP Prestige Master Royale right at the top. This is by personal invitation only and gives you express cash out and 50 free games on Sunday. Intended for high-rollers who can afford to play with high wagers. 

Mobile casino:

The mobile casino is a brilliant alternative to playing games on your laptop, desktop or tablet. Casiplay doesn’t have a special app just yet but you can play anywhere just using your phone’s internet connection. The advantage of the mobile casino option is two-fold. Firstly, it means you can play when you’re out and about, filling in the time while you wait for a bus or an Uber. Secondly, it means you can play at home in greater comfort—for players of a certain age, you’ll find that lounging on your bed and playing casino games using your phone is pleasingly nostalgic… a bit like playing on a Gameboy when you were a kid!

Live Casino:

The live casino section of the Casiplay website is for the players who want to get a little closer to the real casino experience.  The fact that the action is live gives you that extra edge and will often produce more of a thrill than its non-live counterpart. Here, you can play Blackjack, Roulette, Baccarat and The Strip. Additionally, there’s Lightening Roulette, Dream Catcher and Baccarat Squeeze and that still doesn’t cover the whole selection!

For UK Players:

It’s good to have some context on the casino you’re signing up to before you actually hand over your details. Casiplay casino is, like many online casinos today, not only serving the British market. Don’t be thrown off if you’re reading the terms and conditions for the bonuses and you see the dollar sign ($) instead of the pound sign (£). This is just because the terms and conditions are written for all customers and is not something to be concerned about as a player signing up in the UK.

Customer Support:

Click on the “Contact Us” section of the website and you get a slightly corny message. It says that Casiplay believes in C.A.R.E — Customers Are Really Everything. Now, although it sounds corny it’s actually really reassuring. You can email the casino with any questions or problems, or you can opt for the chat tool. When we put this to the test we were in a queue for a few minutes but when we got to the assistant it was really easy and really helpful, just like using WhatsApp to talk to a friend. The Casiplay support team is available 7 days a week from 06:00 GMT to 23:00 GMT. You can also call them on 02033189367.

License:

In Great Britain, the games on Casiplay are operated by AG Communications Limited, a Malta based company with registration number C48328, which is licensed and regulated by the United Kingdom Gambling Commission (Remote Gaming License Number 000-039483-R-319409-001). The games offered by iSoftBet are approved and licensed by Alderney Gambling Control Commission, license number: 117C2